Resolved -
This incident has been resolved.
Transaction states are now progressing correctly from "Mined" to "Confirmed" across the Utila platform, API, and webhook notifications.
All systems are operating normally.
Dec 12, 06:32 UTC
Update -
We are still monitoring system behavior to ensure full stability.
Next Update: We will provide another update within 20 minutes.
Dec 12, 06:25 UTC
Update -
We are still monitoring system behavior to ensure full stability.
Next Update: We will provide another update within 30 minutes.
Dec 12, 05:45 UTC
Monitoring -
Transaction states are now progressing to "Confirmed" as expected.
We are monitoring system stability to ensure full recovery.
Next Update: We will provide another update within 30 minutes.
Dec 12, 05:11 UTC
Identified -
The issue has been identified and a fix is being implemented.
Next Update: We will provide another update within 30 minutes.
Dec 12, 04:48 UTC
Update -
We are continuing to investigate this issue.
Dec 12, 03:56 UTC
Investigating -
We are experiencing an issue where transaction states are not progressing from "Mined" to "Confirmed" across the Utila platform, API, and webhook notifications.
All transactions are processing correctly on-chain and reaching confirmed status as expected.
Our engineering team is actively investigating the root cause.
Dec 11, 21:30 UTC