This incident has been resolved. Transaction states are now progressing correctly from "Mined" to "Confirmed" across the Utila platform, API, and webhook notifications. All systems are operating normally.
Posted Dec 12, 2025 - 06:32 UTC
Update
We are still monitoring system behavior to ensure full stability. Next Update: We will provide another update within 20 minutes.
Posted Dec 12, 2025 - 06:25 UTC
Update
We are still monitoring system behavior to ensure full stability. Next Update: We will provide another update within 30 minutes.
Posted Dec 12, 2025 - 05:45 UTC
Monitoring
Transaction states are now progressing to "Confirmed" as expected. We are monitoring system stability to ensure full recovery. Next Update: We will provide another update within 30 minutes.
Posted Dec 12, 2025 - 05:11 UTC
Identified
The issue has been identified and a fix is being implemented. Next Update: We will provide another update within 30 minutes.
Posted Dec 12, 2025 - 04:48 UTC
Update
We are continuing to investigate this issue.
Posted Dec 12, 2025 - 03:56 UTC
Investigating
We are experiencing an issue where transaction states are not progressing from "Mined" to "Confirmed" across the Utila platform, API, and webhook notifications. All transactions are processing correctly on-chain and reaching confirmed status as expected. Our engineering team is actively investigating the root cause.